Plans / Canadian dollars

Clear starting points. Scope before promises.

Essential and Plus make the commercial starting point visible. Your actual fit still depends on users, devices, Microsoft 365, and the responsibilities you want the MSP to carry.

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Two starting points

Both prices are public. Neither is a quote.

Essential

$39 CAD

per user / month

Core IT and Microsoft 365 stewardship for a small team that needs a dependable operating base.

Everyday user support
Core endpoint attention
Microsoft 365 stewardship
Clear escalation path

Discuss Essential

Plus

$49 CAD

per user / month

A fuller managed-service scope where security baselines, review cadence, and priority support matter more.

Essential foundation
Security baseline attention
Audit cadence
Priority support

Discuss Plus

Before a quote

What shapes the scope?

User count is only one part of the picture. We also need to understand device mix, locations, Microsoft 365 condition, existing vendors, and which responsibilities are staying with your team.

The listed rates are transparent starting points, not a claim that every environment has identical needs.

Plan choice signals

Essential fits stable operations. Plus fits visible risk and recurring review.

The practical difference is how much recurring attention the environment needs after ordinary support is handled.

Choose Essential as the starting conversationwhen the team mainly needs everyday support, Microsoft 365 stewardship, and a clearer escalation path for known systems.
Choose Plus as the starting conversationwhen security baselines, review cadence, recurring exceptions, or priority support materially affect daily work.
Pause before either planwhen a migration, incident response, major cleanup, or unclear administrative custody must be separated into project scope first.

Compare responsibilities

Choose by operating need, not by the shorter feature list.

Decision	Essential starting point	Plus starting point
Employee support	Core everyday support and escalation path	The Essential base with priority support
Microsoft 365	Core stewardship in the agreed scope	Broader recurring attention where agreed
Security and review	Practical foundations included in scope	Security baseline attention and audit cadence

Exact inclusions, coverage, response commitments, projects, onsite work, and third-party costs require a written scope. Taxes and licensing treatment must also be confirmed in the commercial proposal.

Before choosing

Map the responsibilities your team wants to stop carrying.

A lower monthly line is not simpler if managers still coordinate onboarding, vendors, access approvals, device exceptions, and recurring maintenance. Use the assessment to identify the work, then compare plans against that operating list.

Prepare the responsibility map

Next step

Turn your IT context into a clear scope.

An introduction covers your team, Microsoft 365, devices, vendors, and responsibilities to transfer. You leave with the scope questions that need answers—without sharing secrets.

Prepare an introduction